At SRTRV LLC, we strive to provide exceptional service and ensure our clients’ satisfaction with their travel experiences. Our refund policy is designed to be fair and transparent, outlining the circumstances under which refunds may be issued.
1. Cancellation by Client
1.1. If you wish to cancel your booking, you must notify SRTRV LLC in writing as soon as possible. Cancellations are subject to the cancellation policy of the respective suppliers and service providers, as well as any administrative fees imposed by SRTRV LLC.
1.2. Refunds, if applicable, will be processed according to the cancellation policy and may be subject to deductions for any non-refundable deposits, cancellation fees, or other charges imposed by the suppliers.
2. Cancellation by SRTRV LLC
2.1. In the unlikely event that SRTRV LLC is unable to fulfill your booking due to circumstances beyond our control, such as natural disasters, political unrest, or supplier cancellations, we will make every effort to provide suitable alternatives or offer a full refund.
3. Unused Services
3.1. No refunds will be provided for any unused services, accommodations, activities, or portions of the itinerary once travel has commenced.
4. Processing Time
4.1. Refunds will be processed within a reasonable timeframe after the cancellation request has been received and confirmed by SRTRV LLC. The exact processing time may vary depending on the payment method and the policies of the respective financial institutions.
5. Administrative Fees
5.1. SRTRV LLC reserves the right to deduct administrative fees or charges from the refund amount to cover the costs associated with processing the cancellation and refund.
6. Disputes
6.1. Any disputes regarding refunds shall be resolved in accordance with the terms and conditions outlined in our agreement and the applicable laws of [Jurisdiction].
7. Contact Information
7.1. If you have any questions or concerns about our refund policy, please contact us at [Contact Information].
By booking with SRTRV LLC, you acknowledge that you have read, understood, and agree to be bound by our refund policy. If you require further clarification or assistance, please do not hesitate to contact us.