SRTRV LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our services or visiting our website.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, passport details, and payment information when you make a booking or request information about our services.
1.2. Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and referral source.
2. How We Use Your Information
2.1. We use the information we collect for the following purposes:
- To process bookings and reservations.
- To communicate with you about your bookings, inquiries, and customer service requests.
- To personalize your experience and provide tailored recommendations based on your preferences.
- To improve our services, website functionality, and user experience.
- To comply with legal and regulatory requirements.
3. Information Sharing and Disclosure
3.1. We may share your personal information with third-party service providers, such as airlines, hotels, tour operators, and payment processors, to facilitate bookings and provide services on our behalf.
3.2. We may disclose your information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
4.1. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
5. Data Retention
5.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
6.1. You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities.
6.2. If you wish to exercise your rights or have any questions about our privacy practices, please contact us using the information provided below.
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
8.1. If you have any questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us at info@srtrvllc.com.
By using our services or visiting our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.